“True elegance lies in the details.”

We’d love to hear from you

Whether it’s a question, suggestion or simply a hello — we’re here to help.

Or reach us directly:

support@augalleri.com

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Find answers to the most common questions about your shopping experience.

How Can We Help You?

Do you ship overseas?

Yes, we ship worldwide. We currently ship to over 65 countries. Shipping costs will apply and will be added at checkout.

Free shipping is available on orders over 100€.

We run discounts and promotions all year long, so stay tuned for exclusive deals on shipping.

How long will it take to get my orders?

Due to a high volume of orders, all orders are dispatched within 24–48 hours, and shipping takes approximately 5–7 business days, depending on your location. We ship to all countries, except a few remote islands.

All delivery details are provided at checkout and in your confirmation email.

Do you ship to my country?

We exclude countries we cannot ship to from the checkout process. If you're able to check out, we can ship to your country.

What are the return rules?

You can return any product for any reason within 14 days — no questions asked.

We do not charge any return or handling fees.

The customer is only responsible for the return shipping label.

Other questions?

Feel free to contact us through our Contact page — we’ll be happy to help you.

  • Free Shipping

    Complimentary shipping on all orders above €100 — designed to reward those with refined taste.

  • Secure Payments

    Your transactions are encrypted and protected with the highest standards.

  • Exclusive Customer Service

    Tailored support for a seamless shopping experience — with elegance and discretion.

  • Refined Quality Guarantee

    Crafted with care using premium materials, every piece reflects timeless excellence.

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